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Certified Hotel Administrator (CHA)

(For Hospitality Executives)

The Certified Hotel Administrator (CHA) is the most prestigious certification available to a hotel general manager and hospitality executive. It is part of an elite group of hospitality professionals who by combining education and experience with dedication to the industry have achieved a high level of expertise.

Globally recognized, the CHA is a highly respected professional credential that validates your advanced knowledge in the hospitality industry. It is an honor awarded to lodging professionals whose leadership and managerial abilities are exemplary.

Achieving the CHA certification announces that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols; and serves as leverage in current and future career opportunities.

Once certified, designees are automatically enrolled in the CHA Recertification Program, which recognizes and rewards continuing efforts toward hospitality career growth. A portfolio to help track professional-development activities is provided. Every five years, the Certification Commission will recertify those who qualify based on their accomplishments. A new, jeweled lapel pin (reflecting the number of years certified) and certificate are awarded at the time of each recertification.

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Recent News

Terry Bascher, Hired As VP of Operations for Dallas-Fort Worth

RealManage is pleased to announce the hiring of Terry Bascher as the Vice President of Operations for the Dallas-Fort Worth market.

Terry has over 25 year's business leadership service within the hospitality and community management industries. Her background encompasses being an executive leader and consultant for 20 years serving private clubs, resorts, and golf operations, specializing in revenue growth and customer service excellence.

Before joining the RealManage family, she served as senior vice president of management for six years providing direction and leadership to community managers, directors, and boards, including new developments and established associations. Ms. Bascher has also authored articles on customer service and marketing for The Boardroom and Club Management Magazines and served as a Speaker/Trainer for Crittenden, The Professional Marketing Association and Club Manager's Association of America.

Rolando Coronado, DFW Senior Vice President, states, "I am so excited to announce the addition of Terry Bascher to the RealManage family. She is a talented leader who has a wealth of experience in the community management industry. I fully expect her to hit the ground running as our new Vice President of Operations, exceeding our client's expectations and serving our associates in the Dallas-Ft Worth market."

Sandra Vela Mora, PCAM®, Promoted to Executive VP of Operations

RealManage is pleased to announce the promotion of Sandra Vela Mora, PCAM®, to Executive Vice President of Operations.

Ms. Vela Mora joined RealManage in 2017 as a Senior Vice President over its Houston operations. Due to her success in a leadership role for the Houston market, she was promoted to Division President expanding her leadership to the San Antonio market in 2019 to help them reach their next level of growth. With the success of San Antonio now well in hand, and due to our strong growth and expanded footprint, the position of Executive Vice President of Operations position was created for the organization in order to provide more executive support for our national operations. Ms. Vela Mora’s promotion to this position will play a pivotal role in RealManage’s continued growth and expansion.

“Sandra Vela Mora embodies what it takes to be a great leader,” states RealManage President, Chris Ayoub. “She is a servant leader with unequivocal integrity, advocating for her clients and team, alike. She believes in leading and mentoring her team to be the absolute best they can be, and then some. I am especially proud to have her as part of the RealManage Family. I look forward to seeing her continue to flourish as she steps into her new role as Executive Vice President of Operations.”

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Our Offices

Corporate Headquarters
Myrtle Beach
Gold Crown Management

1805 Oak Street
Myrtle Beach, SC 29577
PHONE: (843) 445.6007
FAX: (843) 916.0296
info@gold-crown.com

NORTH CHARLESTON
5081 Rivers Avenue
N. Charleston, SC 29406
Office (843) 751.4027
Fax (843) 737-0811
Info-charleston@gold-crown.com