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Frequently Asked Questions

Q. What is the responsibility of the Association's Board of Directors?

A. Typically, the Board of Directors is responsible to maintain, protect, and enhance the common areas and values of the total community.

Q. Where does the Association's and Board of Director's authority come from?

A. *State Statutes, *Court Decisions, *The Governing Documents

Q. What are the governing documents?

A. The Association's Governing Documents include: The Declaration, CCR's, Master Deed, Articles of Incorporation, By-laws, Plats, Board Resolutions and Rules and Regulations.

Q. What is the common area?

A. The common area (or limited common area/elements) is defined in the governing documents. It is the land for use and most of all, enjoyment of the members of the Association. It can include facilities like, the pool(s), tennis court, playground, walking trails, parking lots, hallways, exercise rooms or the building structures as in a condominium.

Q. Should every Homeowner read their governing documents?

A. Yes - Absolutely! These documents define and provide for the communal basis for preserving, maintaining and enhancing the values of their homes, properties and condominiums.

Q. How does Gold Crown assist the Board of Directors with their regularly scheduled meetings, annual meeting or a special meeting?

A. Gold Crown, with the approval of the Board of Directors, prepares the notice of the meeting; assists the President with the agenda (order of business for the meeting); provides supporting materials, provides the corporate office (free of charge) for most meetings; assists with site preparation (annual and special meetings); education of Board in the conduct of meetings for effective decision making within the basic principles or parliamentary procedure and support for the meeting's Presiding Officer.

Q. As a Board member, how do I know what insurance is needed for our Association?

A. The governing documents require types of coverages, amounts, use of proceeds and all procedures.

Gold Crown, by virtue of its years of experience, relationships with the most qualified area/state brokers, and our continuing education as it relates to advance insurance and risk management, can assist the Board of Directors with the most effective ability for the Association to gather and determine its components and costs of insurance coverage.

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Recent News

Terry Bascher, Hired As VP of Operations for Dallas-Fort Worth

RealManage is pleased to announce the hiring of Terry Bascher as the Vice President of Operations for the Dallas-Fort Worth market.

Terry has over 25 year's business leadership service within the hospitality and community management industries. Her background encompasses being an executive leader and consultant for 20 years serving private clubs, resorts, and golf operations, specializing in revenue growth and customer service excellence.

Before joining the RealManage family, she served as senior vice president of management for six years providing direction and leadership to community managers, directors, and boards, including new developments and established associations. Ms. Bascher has also authored articles on customer service and marketing for The Boardroom and Club Management Magazines and served as a Speaker/Trainer for Crittenden, The Professional Marketing Association and Club Manager's Association of America.

Rolando Coronado, DFW Senior Vice President, states, "I am so excited to announce the addition of Terry Bascher to the RealManage family. She is a talented leader who has a wealth of experience in the community management industry. I fully expect her to hit the ground running as our new Vice President of Operations, exceeding our client's expectations and serving our associates in the Dallas-Ft Worth market."

Sandra Vela Mora, PCAM®, Promoted to Executive VP of Operations

RealManage is pleased to announce the promotion of Sandra Vela Mora, PCAM®, to Executive Vice President of Operations.

Ms. Vela Mora joined RealManage in 2017 as a Senior Vice President over its Houston operations. Due to her success in a leadership role for the Houston market, she was promoted to Division President expanding her leadership to the San Antonio market in 2019 to help them reach their next level of growth. With the success of San Antonio now well in hand, and due to our strong growth and expanded footprint, the position of Executive Vice President of Operations position was created for the organization in order to provide more executive support for our national operations. Ms. Vela Mora’s promotion to this position will play a pivotal role in RealManage’s continued growth and expansion.

“Sandra Vela Mora embodies what it takes to be a great leader,” states RealManage President, Chris Ayoub. “She is a servant leader with unequivocal integrity, advocating for her clients and team, alike. She believes in leading and mentoring her team to be the absolute best they can be, and then some. I am especially proud to have her as part of the RealManage Family. I look forward to seeing her continue to flourish as she steps into her new role as Executive Vice President of Operations.”

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Our Offices

Corporate Headquarters
Myrtle Beach
Gold Crown Management

1805 Oak Street
Myrtle Beach, SC 29577
PHONE: (843) 445.6007
FAX: (843) 916.0296
info@gold-crown.com

NORTH CHARLESTON
5081 Rivers Avenue
N. Charleston, SC 29406
Office (843) 751.4027
Fax (843) 737-0811
Info-charleston@gold-crown.com