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Community Associations Institute
Professional Manager Code of Ethics

The Manager Shall:

  1. Comply with current standards or practices as may be established from time to time by CAI subject to all federal, state, and local laws, ordinances, and regulations in which the Manager practices.

  2. Participate in continuing professional education through CAI and other industry related organizations.

  3. Act in the best interest of the client; refrain from making inaccurate or misleading representations or statements to a prospective client; not knowingly misrepresent facts to benefit the Manager.

  4. Undertake only those engagements that they can reasonably expect to perform with professional competence.

  5. Exercise due care and perform planning and supervision as specified in the written management agreement, job description or duly adopted Board policies.

  6. Disclose all relationships in writing to the client regarding any actual, potential or perceived conflict of interest between the Manger and other vendors.

  7. Provide written disclosure of any compensation, gratuity or other form of remuneration from individuals or companies who act or may act on behalf of the client.

  8. Insure that homeowners receive timely notice as required by state statutes or legal documents and protect their right of appeal.

  9. Disclose to the client the extent of fidelity or other contractually required insurance carried on behalf of the Manager and/or client and any subsequent changes in coverage, which occur during the Manager's engagement if the amount is lower than the contract amount requires.

  10. See that the funds held for the client by the Manager are in separate accounts, are not misappropriated, and are returned to the client at the end of the Manager's engagement; Prepare and furnish to the client accurate and timely financial reports in accordance with the terms of the management agreement, job description or duly adopted Board policies.

  11. Recognize the original records, files and books held by the Manager are the property of the client to be returned to the client at the end of the Manager's engagement; maintain the duty of confidentiality to all current and former clients.

  12. Refrain from criticizing competitors or their business practices; Act in the best interests of their Employers; Maintain a professional relationship with our peers and industry related professionals.

  13. Shall conduct themselves in a professional manner at all times.

Community Association





Recent News

Rhonda M. Drews, PCAM, Hired as Western Region VP of Operations

RealManage is pleased to announce the hiring of Rhonda H. Drews as Vice President of Operations for its Western Region which encompasses Northern and Southern California, Washington, Nevada and Colorado.

Geoff Browne Promoted to Western Region Division President

RealManage is pleased to announce the promotion of Geoff Browne, PCAM® to Division President. He will oversee the Western Region operations which include Northern and Southern California, Washington and Colorado.


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Our Offices

Corporate Headquarters
Myrtle Beach
Gold Crown Management

1805 Oak Street
Myrtle Beach, SC 29577
PHONE: (843) 445.6007
FAX: (843) 916.0296

5081 Rivers Avenue
N. Charleston, SC 29406
Office (843) 751.4027
Fax (843) 737-0811