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Frequently Asked Questions

Q. Why does our Homeowners Association need a management company?

A. Quality Management is an essential component designed to support the Homeowners Association Board of Directors with their required fulfillment of their fiduciary relationship to the Association and its members.

Professional Management Companies, such as Gold Crown, provide knowledge and expertise in numerous areas. In addition to the services of an assigned professional community manager, the Homeowners Association is also availing itself of the collective knowledge and experience of Gold Crown's Executive Staff, Certified Managers and Support Personnel such as Accounting, Collections, Receivables and Administrative Staff Team Members.

Q. What Sets Gold Crown apart from the field of other management companies?

A. Gold Crown adheres to the Community Associations Institute Professional Manager Code of Ethics. Click on code of ethics.


Gold Crown's philosophy of Community Association Management is to develop and maintain long-lasting relationships. We start by interacting with others in a meaningful fashion to begin building trust. Trust grows each day…by the end of the day we MUST deliver. Your trust is the single most important factor, which can only be earned by striving for excellence in service, education/training, performance, listening, thinking and managing with integrity.

Q. Why do ethics matter so much?

A. It matters if you want to have integrity. It is necessary that we earn the trust of people associated with our business and of the communities/HOA's we manage. Ethics set the tone for both the community and association.

Q. Does Gold Crown have professional designations and what is the importance?

A. Almost any company can put up a shingle and call themselves a management company.

Gold Crown is a Nationally Accredited Association Management Company (AAMC) which demonstrates our commitment to excellence. Our corporate culture is based on knowledge, experience, service and integrity.

Gold Crown's Accreditation (AAMC), symbolizes professionalism distinguishing ourselves among our competitors. Click here to learn more.

Q. Does Gold Crown's staff have individual professional designations through continuing education?

A. All Gold Crown staff members are required to successfully complete various Professional Management Development Programs (PMDP) through the Association of Professional Community Managers (APCM).

Gold Crown's staff have credentials such as Certified Manager of Community Association (CMCA) by the National Board of Certification for Community Association Managers (NBC-CAM); Association Management Specialist (AMS) through the Community Associations Institute's Manager Designation Program; Large-Scale Manager (LSM); Professional Community Association Manager (PCAM), the highest professional recognition available nationwide to managers who specialize in Association Management; other accreditations:
Professional Human Resources (PHR)
Certified Hotel Administrator (CHA)
Registered Resort Professional (RRP)
Master of Business Administration (MBA)

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Recent News

Rhonda M. Drews, PCAM, Hired as Western Region VP of Operations

RealManage is pleased to announce the hiring of Rhonda H. Drews as Vice President of Operations for its Western Region which encompasses Northern and Southern California, Washington, Nevada and Colorado.

Geoff Browne Promoted to Western Region Division President

RealManage is pleased to announce the promotion of Geoff Browne, PCAM® to Division President. He will oversee the Western Region operations which include Northern and Southern California, Washington and Colorado.


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Our Offices

Corporate Headquarters
Myrtle Beach
Gold Crown Management

1805 Oak Street
Myrtle Beach, SC 29577
PHONE: (843) 445.6007
FAX: (843) 916.0296

5081 Rivers Avenue
N. Charleston, SC 29406
Office (843) 751.4027
Fax (843) 737-0811